Support

Yes. Creating one pain definition and one medication, all three input scales, entries with tags, body location and notes, dose logging and medication reminders, charts and the body map across 7 and 30 days, weekly trends, reminders, events, milestones, the widget (iPhone), dark mode and customising the dashboard are free permanently. PainTrack Pro adds unlimited pain definitions and medications, effect over time, longer ranges, trigger analysis, before/after analysis, monthly reports, the PDF doctor's report, CSV export, data transfer and iCloud backup.

Encrypted and on your own device. PainTrack has no account - no health data is sent to us. Only if you switch on iCloud backup on iPhone is an encrypted copy also kept in your own iCloud, which we have no access to. The app sends usage statistics without any health data; you switch them off under “More” → Privacy.

Three: 0–10, yes/no and mild/moderate/severe. You set the scale per pain definition, and all three are available without Pro.

Tap the print icon on the “Entries” card or open “Doctor's report as PDF” in the settings. There you choose the pain definition (one or all), the period from one week up to a year or everything, and the sections you want - such as summary, charts, medications, body map, events with a before/after comparison, notable patterns and entries. You then share the PDF from your device's share menu. This feature is part of PainTrack PRO.

On iPhone the easiest way is iCloud backup: switch it on under “More” → iCloud backup, and on the new device with the same Apple Account you bring your entries back after a preview - restoring works without Pro, too. On both platforms you can alternatively go to “More” → Data transfer → Export on your old device, share the .strack file and open it on the new device; entries you already have are skipped. Backing up and exporting are part of PainTrack PRO.

A .strack file is a backup file containing all of your pain data, events and medications including the dose log, optionally with archived pain types. You can export it to move your data to a new device or to keep it as a backup, even from iPhone to Android and vice versa. The file is not encrypted - only share it over channels you trust. This feature requires PainTrack PRO.

Yes. Under “More” → App lock you enable protection via Face ID, Touch ID or, on Android, biometrics. The app then locks on launch and every time it goes to the background; your device passcode acts as the fallback.

Under “More” → Reminders you set several times of day and the weekdays you want. You can also choose to skip the reminder on days you have already logged, and to get an evening warning when your streak is about to break. Medication reminders are set on each medication. All reminders run locally on your device.

Via “More” → Manage subscription, or directly in the store: on iPhone under Settings → Apple Account → Subscriptions → PainTrack Pro, on Android in the Play Store under Profile → Payments & subscriptions → Subscriptions. After cancelling you keep access until the end of the current billing period. If you bought Pro as a one-off purchase, it stays active permanently.

Since all data is stored locally, you delete it by uninstalling the app. If you used iCloud backup, remove it first under “More” → iCloud backup → Delete backup. Individual entries, medications and pain definitions can be edited or deleted directly in the app at any time; pain types that are no longer current can be archived instead.